Client:
A retail bank with branches across the country
Problem:
The client was concerned that its waste removal operations were not optimized nationwide. They contracted Great Forest to study their operations and increase diversion from landfill where possible.
Solution:
After studying the client’s current waste removal operations, Great Forest implemented the following changes:
- Great Forest took over all bill paying and customer service needs, freeing the client from these duties.
- Tapped into nationwide waste hauler network to make vendor changes where service was poor and/or pricing was out of line.
- Utilized waste data to change pickup frequency, right size equipment, and educate staff on waste reduction.
Results:
- Client saved 140 hours/month in customer service, accounting and hauler management.
- 6.3% decrease in nationwide spend due to new haulers being put in place as well as waste reduction.
- 17.4% waste reduction due to right sizing of equipment and education of staff.